PRIVACY POLICY

About the Policy

This page is used to inform visitors of our policies regarding the collection, use, and disclosure of personal information when using our services.

If you choose to use our services, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used both for providing and improving our games and services, the details of which are outlined within this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

At Evenly Cooler, our website (www.evenlycooler.com) is intended for parents, while our apps are designed primarily for children, including young children who will be playing our game(s) with parental supervision. We take privacy seriously and this policy is designed to share what information we collect and how we use it.

Children’s Privacy

There are no third-party ads in our apps, but we may cross-promote our products in the future, meaning that you may see an advert for one of our own products or services within a product or service that we provide. The only third-party service providers we use in our apps are to support our internal operations and product design and improvement - we do not collect anything that is personally identifiable in our apps for children.

Parental Information Collection and Use

There are two types of data that may be collected. The first one is called personal data: this is personally identifiable information that identifies a user as an individual. Evenly Cooler may collect personal data that parents voluntarily provide on the website.

The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Evenly Cooler may collect non personal information about the use of the website and apps to help us improve our services.

If you have any questions about our data collection and use, please contact us at dpo@evenlycooler.com

In Game

For a better experience, while playing our games, we may require you to provide us with certain personally identifiable information. Our apps do use third party services that may collect information used to identify you: you can find the link to the privacy policies of third party service providers used by the app here:

In association with these companies, we may collect your unique device identifier, IP address, mobile phone carrier, game progress, time spent playing, and achievements. This information is to help us improve our services for you. The information that we request will be retained by us and used as described in this privacy policy. Evenly Cooler may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at dpo@evenlycooler.com.

We collect personal data when a parent makes a purchase through our online store, subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, email address, mailing or shipping address, telephone number, and payment information. This information may be used to provide services and the sites to you, to process and fulfill your orders, to contact parents about their orders and new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.

We may also use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).

Log Data

We want to inform you that whenever you play our games, in a case of an error in the app itself, we will collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when playing our games, the time and date you were playing, and other statistics. This is to assist us with improving our services, and to make sure that we can fix anything that may be broken or incorrect in a timely manner.

Web and Email

Tracking

We use Google Analytics Advertising Features to better understand the use of our website for parents. These features include Remarketing, Impression reporting, integration with DoubleClick and Demographic & Interest reporting. They use cookies and anonymous identifiers to collect information and help target advertising. We do not combine this information with any personally identifiable information you may have submitted when signing up to a newsletter for example. Our systems do not recognize browser “Do Not Track” signals; but, you can opt out of Google Analytics by visiting this link.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This site does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how to do this. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We use Mailchimp to help manage communications with our testers and, in future, with our subscribers. If you would like details of how they handle data privacy please visit this link.

In future, We may employ third-party companies and individuals to:

  • Facilitate our Service;
  • Provide the Service on our behalf;
  • Perform Service-related services; or
  • Assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information so that they can perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. If we do use additional services, we will update our privacy policy to specifically mention which ones and for what purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Our website or community platforms may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

What We Might Disclose

Our goal is to collect the smallest amount of personal data from you as we can, and some nonpersonal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. However, we may disclose your personal or nonpersonal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Evenly Cooler’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Evenly Cooler or a user of its services to legal liability. In addition, Evenly Cooler may disclose information collected from a parent in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.

Data Retention

User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.

How to Update or Remove Your Information

Evenly Cooler keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at dpo@evenlycooler.com.

Changes to This Privacy Policy

We may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy we will post notice here before making the change and if we have your parent email address we will contact you to tell you about the changes. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Evenly Cooler’s when using our services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at dpo@evenlycooler.com.

This policy is effective as of 2020-11-23

Contact Us

If you would like to update, review or remove personal information that we store, or if you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at dpo@evenlycooler.com.